GrowStandards
Standards are how stewardship becomes repeatable.
These are the non-negotiables for every campus, every weekend, every position.
Weekend Rhythm
From the car to the reset.
| When | What | Owner |
|---|---|---|
| In the car | Pause and pray. Surrender distractions before you walk in. | Everyone |
| Call time | On campus, in position, no phone. Greet your team. | Everyone |
| Pre-service | Power on, line check, slides built and proofed, cameras framed. | By position |
| Huddle | Run the order of service, flag changes, pray as a team. | Campus Lead |
| Service | Comms discipline. Steward the moment. | Everyone |
| Post-service | Reset, power down, report issues, share where God moved. | By position |
Team Standards
How we show up.
Presence
- Arrive at call time, not service time
- Serve your scheduled dates or find a sub in advance
- Respond to scheduling requests within 48 hours
Gear
- Everything returns to its home
- Cables coiled over-under
- Report damage the same day, never next weekend
Comms
- Headsets on before countdown
- Short, clear, calm. Confirm every call
- No side conversations on the channel
Posture
- Dress so you disappear, not so you’re noticed
- Off your phone during service
- Worship while you work
Technical Standards
By position.
Open a position to see its standard.
Audio
- Line check every input before the huddle.
- Vocals intelligible over the band at every seat in the room.
- Wireless batteries fresh for every service, no exceptions.
- Save your show file at the end of every weekend.
Camera
- Matched white balance and exposure across all cameras.
- Headroom and lead room consistent shot to shot.
- No motion during a live shot unless it was called.
- Frame the moment, not the equipment.
Switcher
- Never cut to a camera that isn’t ready.
- Lower thirds proofed for spelling before service.
- Know the next three moments in the order of service at all times.
- Record and stream confirmed rolling before the countdown ends.
ProPresenter
- Lyrics proofed against the final song list, including key changes and repeats.
- One thought per slide. Never split a line awkwardly.
- Scripture references match the translation the Pastor is preaching from.
- Clear the stage display of anything the congregation shouldn’t see.
Communication Standards
The interest email.
Sent when someone expresses interest in Production. Fill in the brackets, then copy.
Hey [name of recipient], my name is [Staff member name], [Staff position] at Grace. I help [brief explanation of position]. I’m [adjective] you’re interested in Production! Want to swing by to do a first look and see where you’d like to begin volunteering? Just let me know what works best for you: Thursday at 6:00 pm or Sunday at 7:00 am. We are [adjective] to have the privilege of meeting you, [name of recipient]! Talk to you soon!
- Campuses: see the campus Production Leads on the Communications page.
- Referrals to another department go to that department directly, or to Corey Fann by email if the next step isn’t clear.
- Always put notes in the person’s profile after any conversation.